Shipping policy

Free tracked shipping on every order.
Orders are processed within 24–48 hours. Delivery typically takes 8–14 days depending on your location, and every order includes tracking — you'll receive your tracking link by email as soon as your order ships.
We currently ship to Canada, the United States, the United Kingdom, and Europe.
If your order hasn't arrived within 35 days, contact us at coolpawsupport@gmail.com for a full refund or free reshipment - no questions asked.